Athikur Rehman Ansari—
Jul 05, 2021
LISTENING has always been a good habit. People who listen, understand better, and people who understand better, act appropriately. Similarly, in case of brands, listening to what consumers say has become a key part of #digitalmarketing. #SocialMedia has provided a platform to consumers to share their views and reviews about their experiences, these conversations have become a reservoir of knowledge. And this knowledge is available freely to everyone.
Tips for brands who not only want to be at the peak but also stay there permanently: